Privacy Policy

At TidePoint Marinas ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tpmarinas.com (the "Website"), contact us about marina services, or interact with our marina facilities. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Website or Services.

1. Information We Collect

1.1 Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

• Contact Us: When you fill out our contact form, request information about boat slips, marina services, or dock rentals, we collect your name, email address, phone number, and any message content you provide.
• Subscribe to Newsletter: When you subscribe to our newsletter, we collect your email address and any preferences you specify.
• Marina Service Inquiries: When you inquire about boat slip rentals, dock services, or marina facilities, we may collect information about your boat, storage needs, and service requirements.
• Location Information: When you use our location finder or request information about specific marina locations, we may collect location data to provide relevant services.

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Pages you visit on our Website and time spent on those pages
• Referring website addresses
• Device information (operating system, screen resolution)
• Date and time of your visit

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Marina Services: To respond to your inquiries about boat slips, dock rentals, marina facilities, and related services
• To Communicate: To send you information about our marinas, services, special offers, and newsletters (with your consent)
• To Improve Our Services: To analyze how our Website is used and to improve user experience and marina service offerings
• To Process Requests: To process and fulfill your requests for information, marina services, or boat slip inquiries
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes
• To Protect Rights: To protect the rights, property, or safety of TidePoint Marinas, our customers, or others
• For Business Operations: To manage our business operations, including marina management and customer service

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, email delivery, analytics, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Transfers: If TidePoint Marinas is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose information when we believe release is appropriate to comply with the law, enforce our policies, or protect our or others' rights, property, or safety.
• With Your Consent: We may share your information with your explicit consent or at your direction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our security measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of personal information
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information, subject to certain exceptions
• Objection: The right to object to processing of your personal information for certain purposes
• Data Portability: The right to receive your personal information in a structured, commonly used format
• Opt-Out: The right to opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Children's Privacy

Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our records.

7. Third-Party Links

Our Website may contain links to third-party websites, including individual marina websites, boating resources, or service providers. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Website or Services, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by businesses
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@tpmarinas.com
• Website: Contact Us
• Address: TidePoint Marinas (Please refer to individual marina locations for specific addresses)

13. Consent

By using our Website or Services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our Website or Services.